Testimonials

These clients are happy because they invested in The Social Hotel and now see a return from their time and money on social media, and you can too. 

Take a look at what they say about The Social Hotel programme. 

If you would like to work with us to have these results for your hotel, please contact us by phone 07747614434 or fill in the online form.

Having received a strong recommendation from an industry colleague regarding the tuition provided by Rosie, we were keen to work with Rosie to create and develop social media platforms for our business.

We were instantly provided with a clear structure and guidance for us to develop from, and through coaching, honesty and constructive feedback, we were able to quickly meet our original goals in terms of improving social media impact.

We particularly valued Rosie’s ability to simplify social media and relate activities to our business goals.

Rosie is extremely approachable and willing to address any barriers or concerns. The social media foundations Rosie established at our hotel has allowed us now to flourish independently.


— Nikki Palmer Revenue and Sales Development Manager Holiday Inn Liverpool City Centre
Initially Rosie worked with some key members of the Mere Brook team along with myself to ensure that we identified target markets clearly and had agreed key messages. This then informed a social media plan aimed at reaching the differing potential clients.

Rosie also taught me the practical aspects of writing and scheduling posts and how to review the success of each one to help improve the reach of future posts.

Rosie has helped us to focus our social media in order to make it more effective in reaching out to new and existing customers, helping to develop a stronger awareness of Mere Brook House and its offer.

All this Rosie does with the utmost patience in a calm and professional manner appreciating that everything needs to lead to tangible results.

— Lorna Tyson, Owner, Mere Brook House, Thornton Hough, Wirral
Holiday Inn Express Liverpool Albert Dock have been working with Rosie for over two years now. During this time she has trained the team on various social media platforms, advised with the development of the social media plan and supported throughout with ongoing mentoring.
For me, the most valuable part of the work Rosie does is that of the ongoing feedback & mentoring. Initially the hotel had weekly mentoring calls, these are now monthly which are supplemented with a quarterly meeting. This focused time with Rosie allows the team to reflect, learn and progress.
Our social media channels have gone from strength to strength throughout this time. As our target audiences have been established and the content of our social media fine-tuned to reflect the needs & wants of our customers, we know our posts are effective and reaching the relevant target market. This is thanks to Rosie’s tuition and support.
— Helen Roberts General Manager, Holiday Inn Express – Liverpool Albert Dock.